Sukoon Ke Pal: Booking Terms and Conditions

Updated 16 September 2024.

Welcome to Sukoon Ke Pal!

These Booking Terms and Conditions (“Terms”) govern your use of the Sukoon Ke Pal website located at www.sukoonkepal.com (the “Website”) to book eco-friendly accommodations in India. Please read these Terms carefully before making a reservation.

1. Account Creation:

You may be required to create an account to access certain features of the Website, such as saving your preferences, tracking your bookings, and receiving personalized recommendations.
You are responsible for maintaining the confidentiality of your account information, including your password.
You agree to be responsible for all activities that occur under your account.

2. Booking Process:

Search and Selection: Search for your desired eco-friendly accommodation on our website using the provided filters (location, amenities, price range).
Review Accommodation Details: Carefully review the accommodation description, photos, amenities, pricing, and specific terms and conditions set by the provider.
Select Your Dates and Guests: Choose your preferred dates and number of guests.
Confirm Booking: Review your reservation details and confirm your booking by following the on-screen instructions.

3. Payment:

Payment methods and due dates may vary depending on the chosen accommodation provider.
Common payment options include:
- Secure online payment processing through Sukoon Ke Pal.
- Pre-payment at the time of booking (if required by the accommodation provider).
- Payment upon arrival at the accommodation (if allowed).
Please note that we are not responsible for any additional fees or charges levied by the accommodation provider upon check-in.

4. Cancellation and Modification:

Cancellation and modification policies may vary depending on the chosen accommodation provider.
These policies are typically outlined in the specific accommodation details and confirmation email.
Cancellation fees or penalties may apply depending on the timing of your cancellation.
If you need to modify your booking, please contact Sukoon Ke Pal customer support or the accommodation provider directly.

5. Guest Responsibilities:

Care and Maintenance: You are responsible for the care and maintenance of the accommodation during your stay. Report any damages or missing items to the accommodation staff immediately.
Respect for Others: Maintain the security of the accommodation and respect the peace and quiet of other guests. Avoid excessive noise or disturbances.
Adherence to Policies: Comply with the specific terms and conditions set by the accommodation provider, including arrival and departure times, guest occupancy limitations, and pet policies.

6. Disclaimer:

Sukoon Ke Pal acts as a booking platform and does not own or operate the listed accommodations.
The information displayed on the website is provided by the accommodation providers and may not be independently verified.
Sukoon Ke Pal is not responsible for any inaccuracies or misrepresentations in the accommodation descriptions.
We strive to ensure all listed accommodations adhere to eco-friendly practices, but cannot guarantee the specific measures taken by each provider.

7. Limitation of Liability:

Sukoon Ke Pal shall not be liable for any damages arising out of or related to your stay at the booked accommodation, including but not limited to personal injury, property damage, or inconvenience.
We recommend you purchase travel insurance for comprehensive protection during your trip.

8. Dispute Resolution:

Any dispute arising out of or related to these Terms or the booking process shall be resolved through communication with Sukoon Ke Pal customer support.
We strive to resolve all disputes amicably and promptly.

9. Governing Law:

These Terms shall be governed by and construed in accordance with the laws of India.

10. Contact Us:

If you have any questions about these Terms or your booking, please contact Sukoon Ke Pal customer support at Info.sukoonkepal@gmail.com or +91 8451870926.

11. Additional Services:

In addition to our curated selection of eco-friendly accommodations, Sukoon Ke Pal also provides the following services:
- Curated Listings: We source and display the best eco-friendly stay options from various online platforms, including their basic details like photos, descriptions, and pricing.
- Booking Redirection: For accommodations listed on other platforms, we redirect you to their respective booking pages to complete the reservation process.
- Individual Resort Listings: We feature individual resorts that have their own booking websites. We provide their contact details for direct bookings.

12. Amendments:

These Terms and Conditions are subject to change at any time. Please review them regularly for updates. By continuing to use the Sukoon Ke Pal website or booking accommodations through our platform, you agree to be bound by the most current version of these Terms.