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Sukoon Ke Pal: Privacy Policy

1. Introduction

Sukoon Ke Pal is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you interact with our website located at www.sukoonkepal.com (the “Website”) or use our services (the “Services”).

2. Information We Collect

We may collect the following personal information from you when you use our Website or Services:

• Contact Information: Name, email address, phone number (when needed for booking).
• Booking Information: Details related to your bookings, such as chosen accommodation, dates of stay, and payment information.
• Account Information: If you create an account, we may collect your username and password.
• Usage Data: Information about how you use our Website, including your IP address, browser type, and browsing activity.
• Cookie Information: We may collect information through cookies and other tracking technologies.

3. How We Collect Information

We collect information primarily through the following methods:

• Directly from you: When you provide information through our Website, such as when you create an account, make a booking, or contact our customer support.
• Automatically: We may collect information automatically through cookies and other tracking technologies.

4. How We Use Your Information

We may use your personal information for the following purposes:

• To process your bookings and provide the requested services.
• To communicate with you regarding your bookings, account information, or other relevant matters.
• To improve our Website and Services based on your usage data.
• To personalize your experience on our Website, such as providing recommendations based on your preferences.
• To comply with legal requirements or respond to lawful requests from authorities.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your usage of our Website. This information helps us improve our Website’s performance, analyze user behavior, and deliver personalized content.

You can manage your cookie preferences through your browser settings or by using our cookie consent banner. Please note that disabling cookies may affect certain features of our Website.

6. Information Sharing

We may share your personal information with third parties under the following circumstances:

• Accommodation Providers: We share your booking information with the accommodation provider you select to facilitate your stay.
• Payment Processors: We may share your payment information with third-party payment processors to process your payments.
• Service Providers: We may share your information with third-party service providers who assist us in operating our Website and Services.
• Legal Requirements: We may share your information to comply with legal obligations or respond to lawful requests from authorities.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Please be aware that there is always a risk of unauthorized access to your information.

8. Your Choices

You have the following choices regarding your personal information:

• Account Settings: You can access and update your account information through your account settings on our Website.
• Opt-Out: You may opt out of certain marketing communications by following the instructions provided in those communications.
• Contact Us: If you have any concerns about your privacy or want to exercise your rights, please contact us using the information provided below.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

10. Governing Law and Contact Information

This Privacy Policy is governed by and construed in accordance with the laws of India.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: info.sukoonkepal@gmail.com
• Phone: +91 8451870926

By using our Website or Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

This Privacy Policy is effective as of 16 September 2024. We may update this Privacy Policy from time to time. If we make substantial changes, we will notify you by email or through a prominent notice on our Website.